Thaumistry: In Charm's Way

A New Text Adventure Game from Bob Bates

Refund and Returns Policy

Thank you for purchasing our software. We hope that you are satisfied with your purchase, but if for any reason you are not completely happy with it, we offer a full refund within 30 days of your purchase date.

To request a refund, please send an email to within 30 days of your purchase. Please include your order number and the reason for your refund request.

We will process your refund within 5 business days of receiving your request. Please note that it may take up to 10 business days for the refunded amount to appear on your account, depending on your payment method and bank.

Refunds will be issued in the same form of payment used for the original purchase. If you used a credit card, the refund will be issued to the same card. If you used PayPal or another payment method, the refund will be issued to the same account.

Please note that this refund policy only applies to purchases made directly through our website or authorized resellers. If you purchased our software through a third-party retailer or distributor, their refund policy may apply instead.

We reserve the right to refuse a refund if we suspect abuse of our refund policy or if we believe that the software has been misused or damaged.

If you have any questions or concerns about our refund policy, please do not hesitate to contact us at We are always happy to assist you.